Delivery Information

*COVID19 Update*
Due to the significant volumes of home deliveries being made by couriers throughout the U.K. some deliveries are taking up to two days to reach their destination.
Drivers are not currently requesting a signature on delivery and will not ring the bell and therefore will not alert you that the delivery has been made.
If you are awaiting a delivery please check to see if the parcel has been left.

Mainland UK Charges
Carriage cost for all mainland UK orders is £10.00 irrespective of weight.
Orders with a produce value over £70.00 are delivered free of the basic carriage charge to mainland UK addresses.

Other Areas Charges
Northern Ireland £25.00
Channel Islands £35.00
Overseas £70.00

Deliveries to the Northern Ireland, Scottish Highlands and U.K. Islands
Please note that deliveries to certain postcodes may take between 2 and 5 days.
When purchasing perishable goods unfortunately we cannot be held responsible for orders that take longer to deliver than our standard overnight service to Mainland UK addresses. In the event of delays in deliveries to these areas we are unable to offer free replacements or refunds.

Overseas Deliveries
At present our overseas delivery service, particularly to the EU, is taking considerably longer than we would hope and can therefore be unsuitable for perishable items if there are delays in transit. We are still able to send orders overseas, but cannot offer refunds or free replacements in the event of delays under the present circumstances.

Delivery Dates
Deliveries can be made between Tuesday and Friday each week and the delivery date can be selected at checkout on the website.
Please note we cannot offer weekend or Monday deliveries.

Delivery Procedure
A daytime telephone number for the recipient is required by the carrier.
Deliveries are typically made during what are deemed to be normal working hours except at peak periods.
If no specific instruction is given and no-one is available the driver will leave the order in a safe place.